Assistant Program Manager (Clinical), Scattered Site Housing Program (SSHP)

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

The Scattered Site Housing Program (SSHP) – Queens is a community based, permanent, independent apartment housing program for HIV/AIDS Services Administration (HASA) clients. This program provides 140 units of scattered site housing and all units are leased in the agency’s name. Seventy-five percent of the units are for single individuals and twenty-five percent are for families. Both case management and housing maintenance services are provided. In addition, clients receive partial financial assistance with their utility bills. Clients with income other than Public Assistance must pay thirty percent of their household’s income to the program as rent.

Position: Assistant Program Manager (Clinical)/Therapist

Reports To: Program Director

Location: 89-31 161st Street, Suite 701 Jamaica, Queens 11432

What The Assistant Program Manager (Clinical)/Therapist Does:
The person filling this position is expected, under general direction, to ensure the smooth day-to-day running, coordination and supervision (individual/group) of all Case Management related staff and services in accordance with all program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols.

  • Communicate with peers in other CAMBA programs on issues related to client progress.
  • Understand all aspects of contract requirements and communicate this understanding to staff.
  • Understand all aspects of contract requirements and communicate this understanding to staff.
  • Train staff in program responsibilities, processes and procedures and ensure that all staff meets contract requirements in their daily work.
  • Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
  • Provide individual and family counseling to program clients.
  • Refer clients with intensive mental health needs to an appropriate mental health provider.
  • Conduct face to face home visits to clients to provide services.
  • Document all interactions with clients in the case records.
  • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
  • Prepare contract reports and statistical information for both CAMBA management and funder use.
  • Complete program forms and reports for the agency’s finance, payroll and human resources departments as required.
  • Assist in the analysis of program and demographic data to make programmatic improvements.
  • Organize onsite and offsite training opportunities for professional development of staff.
  • Assist the Program Manager in providing oversight for all aspects of the program in his/her absence.
  • Confer with the Program Manager, Program Director, and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
  • Attend staff/funder/outside agency meetings as requested.

Minimum Education/Experience Required:

  • New York State Licensed Master’s Degree in Social Work (LMSW or LCSW) or Licensed Mental Health Counselor and three years of applicable experience, and/or equivalent experience.

Other Requirements:

  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.