Assistant Program Manager, Respite Bed Program

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Respite Bed Program is a network of over 35 churches and synagogues who donate their time and space to serve homeless clients of The Gathering Place, CAMBA’s Drop-In Center.  Each site provides a safe bed and a warm dinner to between 6 and 20 guests nightly.  This allows the guests to spend their days focused on overcoming homelessness, rather than on finding a place to sleep.  Every site is run differently, but they have many things in common.  All engage committed and compassionate volunteers; all provide a safe and friendly place for people in need; all serve nutritious and hot dinners; and all are secular despite being run out of houses of worship.  CAMBA’s Respite Bed Program staff work to ensure that this dedicated network has all the resources and support necessary to provide the nightly services.  The staff team recruits, trains, places, schedules and supports volunteers; ensures that sites have necessary physical equipment and supplies (beds and linen); and coordinates daily with the drop-in center about client issues including transportation, screening, orientation and appropriate behavior.  Additionally, CAMBA runs one respite site directly, overseeing all operations and supervising all volunteers.

Position: Assistant Program Manager
Reports To: Program Director
Location: 1402 Eighth Avenue, Brooklyn, NY 11215

What the Assistant Program Manager Does:

  • Ensure the smooth day-to-day running, coordination and supervision of the Respite Bed Program and that all goals and performance outcomes are met.
  • Ensure that community-based partners receive provision of linens and order cleaning supplies needed to provide a safe and clean environment in accordance with CAMBA and program policies, procedure, and protocols.
  • Communicate daily with the Drop-in Centers to assure Respite Bed information coordination which will include, but not be limited, to Respite bed locations; capacity of respite beds meeting ADA requirements.
  • Coordinate bus transportation routes and schedules, provided by the Drop-In Center and/or proximity to public transportation public to meet Drop-In Center demand.
  • Recruit, train, and maintain a sufficient number of volunteers to staff the respite bed sites overnight.
  • Ensure that the respite bed providers provide dinner to clients assigned to a respite bed.
  • Develop inventory and tracking systems for program supplies distributed to respite bed providers.
  • Develop and implement training materials and content for volunteers to address clients’ needs related to housing, substance abuse treatment, mental health and employment.
  • Ensure documentation of daily census, admissions, discharges and client emergencies, as well as illnesses and infractions and prepare reports statistical information for both CAMBA management and DHS.
  • Prepare reports and statistical information for both CAMBA management and funder use, including providing monthly statistical reports to DHS such as number of beds provided, number of clients served, census by site, hours of operation, new sites opened and recruitment efforts of sites and volunteers.
  • Tasks may be modified, expanded and/or assigned over time.

Minimum Education/Experience Required:

  • Bachelor’s degree and two years of applicable experience working with street homeless.

Other Requirements:

  • On call 24 hours a day, 7 days a week.


CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.