Housing Resource Coordinator, Workforce Development and Refugee Services

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

CAMBA’s comprehensive Workforce Development and Refugee Services Programs: Since our founding CAMBA has connected over 25,000 New Yorkers to full time jobs. Our workforce development initiatives grew out of our commitment to creating an equitable and inclusive New York City. Driven by racial and economic equality, we provide opportunities for the most economically and socially vulnerable to thrive.  We work with a vast diversity of job seekers, and specialize in assisting those with special barriers to employment including refugees, political asylees, immigrant professionals, young adults, victims of human trafficking and others, from over fifty countries of origin, who are striving to connect to career paths. We take a strength based approach to career development, matching participants to specific bridge trainings which allow them to benefit from the job opportunities we develop with our employer partners. Among other areas of specialization, we have expertise in matching STEM skilled immigrant professionals to engineering sector and IT jobs locally. These award winning programs are performance-based, and success is measured by meeting engagement, employment placement, training, and retention goals. The Refugee Services Programs provide resettlement and cultural adjustment support, job training, placement and transitional support services to refugees and asylees during their 60 months of eligibility in the United States to help with any impediments to employment and self-sufficiency.

Position: Housing Resource Coordinator

Reports To: Program Manager  

Location: 2244 Church Avenue, 4th Floor, Brooklyn, NY 11226

What The Housing Resource Coordinator Does:

  • Coordinate with case management team to prioritize screening and follow up calls to new and existing clients, to schedule appointments and/or gather information/ documentation as needed, communicating and properly recording any relevant new client information/needs discovered back to the case management team.
  • Meet individually with clients to understand housing needs, refer client to appropriate resources, and help complete rental applications.
  • Review terms of leases with clients and provide guidance on tenants’ rights and responsibilities.
  • Develop resources, educational materials, presentations, and partnerships related to finding an apartment, avoiding scams, tenant rights and responsibilities, rental assistance programs, etc. and make referrals as appropriate.
  • Assess client eligibility for housing related financial support and make appropriate referrals for move-in/ arrears assistance, furniture assistance, interest-free loans, utility-assistance, etc supporting housing stability..
  • Participate in administrative and staff meetings as requested.
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
  • May prepare appropriate marketing materials.
  • May market and outreach to potential referral sources.
  • May pre-screen client for eligibility and recommend the appropriate CAMBA service/program.
  • May register clients for CAMBA’s project/program.
  • May conduct initial client intake and assessment of clients’ situations and needs.
  • May accompany CAMBA staff to client home visits.
  • May travel to other CAMBA sites to complete assigned tasks.

Minimum Education/Experience Required:

  • Bachelor’s degree (B. A.) and/or equivalent experience.
  • Two (2) years of relevant experience in either; client service, case management, or home visits.
  • Strong documentation skills, including the ability to accurately record client information and complete necessary paperwork.

Other Requirements:

  • Bilingual English/Creole (Preferred)
  • Bilingual English/Ukrainian (Preferred)
  • Knowledge of and commitment to refugee services and workforce development.
  • Familiarity with NYC housing and public assistance systems.
  • Ability to establish partnerships with community organizations.

Compensation: $60,000-$65,000 annually
Status: Full-time (35 hours per week)
: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

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