Business Counselor, CAMBA Small Business Services

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA Small Business Services (CSBS): CSBS promotes economic revitalization by providing services specially tailored to the needs of entrepreneurs in New York City. CSBS offers one-on-one counseling and technical assistance, entrepreneurial classroom training, microloans, and linkages with other business development partners.        Our groundbreaking technology training, designed to improve business operations for small business owners, is being offered across NYC. 

Position: Business Counselor

Reports To: Program Manager

Location: 2244 Church Ave, Brooklyn, NY 11226

What The Business Counselor  Does:

  • Organize, schedule, and conduct CAMBA’s entrepreneurial training seminars and workshops.
  • Register clients for CAMBA’s entrepreneurial training seminars/workshops or for one-on-one assistance.
  • Prepare appropriate marketing materials in order to recruit program participants.
  • Market and outreach to potential referral sources, government agencies, community groups, local financial institutions, etc.
  • Represent CSBS at events and partner meetings.
  • Pre-screen client referrals for appropriate CAMBA service/program.
  • Assist clients with completion of their business plans and/or entity formation.
  • Follow-up with clients regarding open issues in their business plans/government filings, change in revenue/employee status, and business needs (i.e. – capital, resolving business issues).
  • Review and critique business plans/government filings and provide feedback to clients.
  • Assist clients in gaining access to capital.
  • Provide clients with appropriate loan and/or grant applications and requirements.
  • Maintain client data in the Small Business Services customized database.
  • Maintain contact with borrowers and track their progress through phone calls and site visits.
  • Review and assess loan/grant applications and accompanying business plans for risks.
  • Prepare loan/grant application packages, including narrative assessments and recommendations, for senior review and approval to continue.
  • Submit loan/grant package with senior approval to the Loan/Grant Committee for final review and approval.
  • Upon appropriate level of approval, close loans/grants with clients.
  • Prepare annual assessment of all borrowers/grantees based on their submission of financials.
  • Provide technical assistance to those borrowers/grantees in need of additional assistance.
  • Update, maintain and submit calendars.
  • Attend staff/funder meetings.
  • Provide one-on-one technical assistance and workshops, both virtually and in person.

Minimum Education/Experience Required:

  • Bachelor’s degree (B.A.) in business, accounting, or a related field and two years of applicable experience and/or equivalent experience.

 Other Requirements:

  • Experience in the field of micro-enterprise or a small business operator with experience in a teaching or training environment.
  • Experience in lending, loan underwriting, credit grading, finance and credit analysis.
  • Business counseling skills.
  • Small Business Lending and Portfolio management skills.
  • Acute ability to scrutinize small business plans and loan requests and research entrepreneurs.
  • Ability to work closely with multi-cultural clients and familiarity with the economic issues of a low-income client base.
  • Proficient in Microsoft Word, Excel, Power Point, Outlook and Access.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.