Case Manager, HASA NY/NY III SSHP

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

NY/NY III Scattered Site Housing Program: This program provides 50 units of scattered-site supportive housing to chronically homeless single adults who are persons living HIV/AIDS or are clients with symptomatic HIV who are receiving cash assistance from the City and who suffer from co-existing serious and persistent mental illness, a substance abuse disorder, or a Mentally Ill Chemical Abuse (MICA) disorder. Clients’ spouses and domestic partners can live there but no minor children, adult children and friends are allowed to live with clients.  HASA is the sole referral source for this program.  Staff will provide case management and other supportive services to enable clients to achieve the skills and financial independence necessary for independent living.

Position: Case Manager

Reports To: Program Manager

Location: 19 Winthrop Street, Brooklyn, NY 11225

What The Case Manager Does:

The person filling this position is expected, under general supervision, to aid individuals and/or families requiring social service assistance. Interview and evaluate applicants for services, formulate service plans and goals, and aid clients to implement service plans. Locate and make use of appropriate community resources for clients. Evaluate actual living conditions of clients through home visits.

  • Review all documentation establishing clients’ eligibility for program and make file copies.
  • Assist clients in completing all CAMBA intake applications and forms.
  • Create and maintain client files.
  • Conduct initial intake or assessment of clients and clients’ families and/or periodic reassessments.
  • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade clients to participate more fully in this process.
  • Monitor clients’ progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
  • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc

Minimum Education/Experience Required:

  • Bachelor’s degree (e. g., B.A., B.S.W.) and two years of applicable experience and/or equivalent experience.

Other Requirements:

  • Experience working with persons with HIV, mental illness, and/or substance abuse histories.
  • Bi-lingual preferred

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.