Case Manager, Health Link Program

Full Time

Full time; flexible hybrid schedule of office/field and remote work

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Health Link Program is a Medicaid Health Homes comprehensive care coordination program, servicing clients throughout Brooklyn since 2012. To qualify for Health Home services, clients must be managing two chronic conditions, or be HIV positive, or have a severe mental illness.

Position: Case Manager/Care Coordinator

Reports to: Supervisor of Care Coordination

Location: 2244 Church Avenue, Brooklyn, NY 11226

What the Case Manager/Care Coordinator Does: Our team of Care Coordinators partner with clients and their providers to achieve their individualized goals related to improved health and well-being. While managing physical and mental health and decreasing hospitalizations are priorities in the Health Home program, we take a holistic approach and address all social determinants of health which impact our clients’ lives. Care Coordinators formulate and implement service plans with their clients; monitor progress through regularly scheduled telephone contact and/or face-to-face home, office and hospital visits; and document via service plans, assessments and progress notes.

Some of the services our Health Home program provides include, but are not limited to:

  • Connecting patients to medical and mental health care;
  • Coordinating care between multiple providers;
  • Arranging transportation assistance to health care appointments;
  • Accessing benefits such as SNAP (Food Stamps), public assistance, Medicaid/Medicare, and Social Security; and
  • Referrals to programs that provide housing assistance, child and family care, legal aid, financial support, employment services, education, vocational training, and social/recreational activities.

Minimum Education/Experience Required:
Bachelor’s degree (B.A or B.S.W) and two years of case management experience and/or equivalent experience.

Other Requirements: Ability to travel throughout Brooklyn to program recipients’ homes, communities and hospitals. Knowledge, understanding and ability to work with clients living with chronic medical and mental illness. Bi-lingual English/Spanish and English/Haitian-Creole preferred but not required.

Compensation: $48,000 – $48,500 annually
Status: –Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.