Case Manager, Hegeman

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Hegeman Avenue Apartments is a supportive/affordable housing development located in the Brownsville section of Brooklyn. Hegeman Avenue Apartments provide affordable housing for low-income working families up to 60% of Area Median Income along with 42 units set aside for formerly homeless individuals who are ESSHI (Empire State Supportive Housing Initiative) eligible.  CAMBA provides on-site supportive services including case management and 24/7 front desk security services. Amenities include a community room with a kitchen, a library/computer room, a tenant garden and laundry room.

CAMBA, Inc. will lease 42 studio units for ESSHI (Empire State Supportive Housing Initiative) homeless individuals, living with a serious and persistent mental illness referred by the New York City Human Resources Administration (HRA). On-site support services for these units are also provided by CAMBA through a contract with the New York State Office of Mental Health (OMH). All public areas of the project will be fully handicapped accessible.

 Position: Case Manager

Reports To: Program Manager

Location: 212 Hegeman Avenue, Brooklyn, NY 11212

What The Case Manager Does:

In this role, you will assist individuals and families requiring social service assistance. You will help them identify their goals through interviews. Once needs are identified, you will formulate independent living plans. You will locate and provide access to appropriate community resources for tenants. Including the following:

  • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency.
  •  Monitor tenants’ progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes.
  •  Participate in case conferences.
  •  Provide all required information for weekly/monthly/quarterly/annual reports.
  •  May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building).
  • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc..
  •  May escort tenants to appointments (educational, medical, social service, etc.)
  •  May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants’ behalf.
  • May evaluate actual living conditions of tenants through home visits.
  • May prepare marketing materials for the program.
  •  May input tenant data and tenant progress information into automated database.
  • Tasks may be modified, expanded and/or assigned over time.

 Minimum Education/Experience Required:

  • Bachelor’s degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience.

Other Requirements:

  • Must be fingerprinted and obtain Criminal History Checks” (CHC) with Justice Center for the Protection of Vulnerable People with Special Needs.
  • Ability to maintain fingerprint clearance throughout the duration of employment.
  • As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central egister (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report.
  • Flexible hours may be needed occasionally

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.