Case Manager II, Short Term Transitional Housing Program

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Short Term Housing Program (STHP) provides 35 units of congregate and transitional housing to PLWHA who are homeless or at serious risk of homelessness. There are 10 clients residing at CAMBA’s congregate facility located at 23 Winthrop Street and 25 clients living in community apartments. There are 7 families and 9 share units. Program staff will ensure that all apartments are in close proximity to public transportation and accessible to other amenities such as health care, shopping, laundry and other necessary services. STHP housing program provides a model of service that addresses the interrelated problems of HIV and homelessness. Through a congregate residence at 23 Winthrop, and the apartments in the community, we provide transitional housing, case management support, and housing readiness training in a supportive environment, which will help clients develop the skills to find and maintain permanent, stable housing.

Position: Case Manager II
Reports To: Program Manager
Location: 19 Winthrop Street, Brooklyn, NY 11225

What The Case Manager Does:

  • Aid individuals requiring social service assistance.
  • Formulate service plans and goals, and assist clients to implement service plans.
  • Help clients to prepare for permanent housing, including locating safe affordable units.
  • Act as a liaison with outside organizations regarding such matters as education, healthcare, housing, social services, legal issues, etc. and maintenance workers, and the Fiscal Department to address various issues (i.e. housing plans, maintenance work/repairs, fiscal issues).
  • Make referrals and follow-up with clients and with referral organizations regarding client contact and progress.
  • Assist clients in attaining their Housing related goals by identifying and referring clients to appropriate services both within and outside CAMBA.
  • Establish linkages with community-based organizations and local landlords.
  • Conduct housing search efforts for each housing ready client on caseload monthly (i.e., referrals to housing providers, contact landlords, search for apartment listings, etc.)
  • Escort clients to necessary appointments including medical visits, to activate benefits and entitlements, and apartment viewings.
  • Assist clients in completing all CAMBA intake applications and forms.
    Assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
  • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Monitor clients’ progress toward their goals (dates achieved) through regularly scheduled room and office visits, and document via progress notes.
  • Input client data and client progress information into automated database.
  • Provide all required information for weekly/monthly/quarterly/annual reports.
  • Recommend closing of cases in which clients have not demonstrated a willingness to participate in Case Management services or have regularly broken the program’s House Rules.
  • Ensure that vacant apartments and rooms are ready for occupancy.
  • Process work orders as needed and review all signed work orders to ensure work has been done.
  • Maintain accurate records (i.e., furniture, maintenance supplies, food, office stock, work orders, etc.) on premises.
  • Respond immediately to emergencies and inform supervisor.
  • Obtain leases and other required documentation in order to process leases, keep track of lease dates, and submit leases for review to Program Manager/Program Director in a timely manner.
  • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
  • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
  • Tasks may be modified, expanded and/or assigned over time.

Minimum Education/Experience Required:

  • Bachelor’s degree (e. g., B.A., B.S.W.) and two years of applicable experience and/or equivalent experience.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.