Case Manager, Justice Involved Supportive Housing

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

CAMBA’s Justice Involved Supported Housing Initiative (JISH) provides 30 units of scattered site supportive housing to homeless individuals with a probable mental health illness and/or a substance use disorder, with recent histories of cycling through the NYC criminal justice and shelter system.

Staff provide case management and other supportive services to enable clients to achieve the skills and financial independence necessary for independent living.  Clients also receive partial financial assistance with utility costs.

Position: Case Manager

Reports To: Program Manager

Location: 19 Winthrop Street, Brooklyn, NY 11225


What The Case Manager Does:

  • The Case Manager will be responsible for providing all contract funded activities. These activities include conducting and completing Intakes, Assessments, Service Plans, Reassessments, Service Plan Updates, Accompaniment, Referrals, Advocacy, Housing Inspections, Case Conference, etc. In addition, the Case Manager will be responsible for completing all program documentation and entering all client services into to Client Track. Will be responsible for ensuring clients are connected to and maintain primary medical care and adhere to medical and medication treatment.
  • Connect clients to needed services, such as, medical, mental health, substance use treatment, as well as, legal, entitlements, etc.
  • Monitor clients’ progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Function as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
  • Escort clients to appointments (educational, medical, social service, etc.)
  • Assist clients in completing applications for benefits and entitlements and monitors outcome of process.
  • Collect all required documentation and create client files.
  • Conduct a minimum one home visit per month
  • Report any repair issues to the Housing Specialist.
  • Monitor clients’ living conditions.
  • Meet required monthly projections.
  • Provide all required information for the completion of monthly program reports.
  • Maintain clients’ charts always audit ready.
  • Other duties as assigned.

Minimum Education/Experience Required:

  • Bachelor or Associate degree with one year of equivalent experience, or
  • Two years of equivalent experience with sufficient education and technical expertise: to comprehend written and oral instructions (work orders); basic math to accomplish maintenance tasks; and to document accomplished tasks.

Other Requirements:

  • Relevant experience, preferably in a mid-sized (250+ employees) organization working with persons with a histories of homelessness, mental illness, and/or substance abuse.
  • Good written & verbal communication.
  • Computer literacy in Microsoft Office Suite.
  • Bi-lingual English and Spanish


Compensation: -$50,000 annually-
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.


Status: –Full-time (35 hours per week)
: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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