Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Myrtle Avenue Supportive Housing Program provides 11 units of supportive housing to families, chronically homeless families, or families at serious risk of becoming chronically homeless, where the head of the household suffers from a substance abuse disorder, a disabling medical condition, or HIV/AIDS.
Position: Case Manager
Reports To: Program Manager
Location: 854 Myrtle Avenue, Brooklyn, NY 11206
What The Case Manager Does:
- Review all documentation establishing clients’ eligibility for program and make file copies.
- Assist clients in completing all CAMBA intake applications and forms.
- Create and maintain client files.
- Conduct initial intake or assessment of clients and clients’ families and/or periodic reassessments.
- Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
- Recommend and implement strategies to persuade clients to participate more fully in this process.
- Monitor clients’ progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
- Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
- Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
- Provide all required information for weekly/monthly/quarterly/annual reports.
- Plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
- Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
- May prepare marketing materials for the program.
- May input client data and client progress information into automated database.
- May reach out and market the program to the community in order to recruit clients.
- May prescreen clients over the telephone for eligibility and may schedule intake appointments.
- May escort clients to appointments (educational, medical, social service, etc.).
- May assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
Minimum Education/Experience Required:
- Bachelor’s degree (e. g., B.A., B.S.W.)
- Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report.
Compensation: – $40,000-$45,000 annually-
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.