Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Office of Mental Health (OHM) Supported Housing Program: CAMBA’s OMH Supported Housing Program provides a total of 87 units of scattered site housing to individuals. The first program provides 70 units of housing to chronically homeless single adults who are eligible for SSI or SSD, and suffer from Serious and Persistent Mental Illness (SPMI) or are diagnosed as Mentally Ill and Chemically Addicted (MICA). The second program provides 10 units of housing for SPMI individuals who reside in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs and adult homes. The third program provides 7 units of housing to individuals who are SPMI and have been residents of either OMH Psychiatric Centers or OMH operated residential programs for one year or longer. All apartments are located in Brooklyn. Program clients receive case management services and limited assistance with their utility costs. Clients contribute 30% of their income for rent.
Position: Case Manager
Reports To: Program Manager
Location: 19 Winthrop Street, Brooklyn, NY 11225
What The Case Manager Does:
- Maintain professional relationships with clients and client confidentiality.
- Practice Universal Precautions/Standard Protocol & Procedures.
- Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
- Review all documentation establishing clients’ eligibility for program and make file copies.
- Assist clients in completing all CAMBA intake applications and forms.
- Create and maintain client files.
- Conduct initial intake or assessment of clients and clients’ families and/or periodic reassessments.
- Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
- Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
- Recommend and implement strategies to persuade clients to participate more fully in this process.
- Monitor clients’ progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
- Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
- Provide all required information for weekly/monthly/quarterly/annual reports.
- May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
- May prepare marketing materials for the program.
- May input client data and client progress information into automated database.
- May reach out and market the program to the community in order to recruit clients.
- May prescreen clients over the telephone for eligibility and may schedule intake appointments.
- May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.
- May escort clients to appointments (educational, medical, social service, etc.)
- May assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
- May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
- Tasks may be modified, expanded and/or assigned over time.
MINIMUM EDUCATION/EXPERIENCE REQUIRED:
- HS Diploma or GED and four years of applicable experience and/or equivalent experience.
- Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System).
- Ability to maintain fingerprint clearance throughout the duration of employment.
- Knowledge about, understanding of, and ability to work closely with, persons with mental illness and substance abuse.
- Proven experience working with MICA population.
Compensation: $45,000 annually
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.