Case Manager, Scattered Site Housing Program

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and support they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross-section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Scattered Site Housing Program provides 50 units of scattered-site supportive housing to chronically homeless single adults who are persons living HIV/AIDS or are clients with symptomatic HIV who are receiving cash assistance from the City and who suffer from co-existing serious and persistent mental illness, a substance abuse disorder, or a Mentally Ill Chemical Abuse (MICA) disorder. Clients’ spouses and domestic partners can live there but no minor children, adult children and friends are allowed to live with clients. HASA is the sole referral source for this program. Staff will provide case management and other supportive services to enable clients to achieve the skills and financial independence necessary for independent living.

Position: Case Manager
Reports to: Assistant Program Manager
Location: 164-21 Hillside Avenue, Jamaica, NY 11432

What The Case Manager Does:
The person filling this position is expected, under general direction, to aid individuals and/or families requiring social service assistance. Interview and evaluate applicants for services, formulate service plans and goals, and aid clients to implement service plans. Locate and make use of appropriate community resources for clients. Evaluate actual living conditions of clients through home visits; including the following:

  • Review all documentation establishing clients’ eligibility for program and make file copies.
  • Secure signed releases of HIPPA compliant releases of information and other releases on an annual basis.
  • Assist clients in completing all CAMBA intake applications and forms.
    Create and maintain client files.
  • Conduct initial intake or assessment of clients and clients’ families and/or periodic reassessments.
  • Ensure that clients are connected to primary medical care and other appropriate services.
  • Collect periodic medical updates for clients.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade clients to participate more fully in this process.
  • Monitor clients’ progress toward their goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Participate in staff/funder/outside agency meetings and trainings as requested.
  • Provide all required information for weekly/monthly/quarterly/annual reports.

Minimum Education/Experience Required:

  • Bachelor’s degree (e. g., B.A., B.S.W.) and two years of applicable experience and/or equivalent experience.

Other Requirements:

  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
  • Bi-lingual Spanish.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.