Bilingual Case Planner, Families for Kids

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

Families For Kids (FFK) is a preventive foster care program that operates in conjunction with the Beacon Center at P.S. 269. FFK helps families eliminate or reduce the risk of child abuse and neglect – which often results in children entering the foster care system – by identifying and providing those specific services that address those issues placing a youth at risk of foster care placement.  Additional support services are also provided such as parenting workshops, parent support groups, assistance with government entitlements, health concerns, referrals for treatment programs and other barriers that may be causing the family additional stress in caring for their children.

Position: Case Planner

Reports To: Assistant Program Manager

Location: 995 Flatbush Avenue 4th Floor, Brooklyn, NY, 11226

What The Case Planner Does:

The person filling this position is expected, under general supervision, to aid individuals and their families requiring social service assistance and provide specific services that address the issues and behaviors that place children at risk of foster care placement. Interview and evaluate applicants for services, formulate service plans and goals, including short-term and long-term goals, and aid clients to implement service plans while promoting maximum safety, supervision, and support for children and their families. Locate and make use of appropriate community resources for clients. Evaluate actual living conditions of clients through home visits; including the following:

  • Prepare ACS FASP.
  • Utilize the PROMIS and CONNECTIONS database.
  • Invite referred clients to schedule an initial appointment with Counselor.
  • Escort clients to appointments (educational, medical, social service, etc.)
  • Review all documentation establishing clients’ eligibility for program and make file copies.
  • Assist clients in completing all CAMBA intake applications and forms.
  • Create and maintain client files.
  • Document client contact via progress notes.
  • Conduct risk assessment of clients and clients’ families to determine the safety of the youth in each household.
  • Periodically reassess clients and update service plans and goals to reflect current status.
  • Act as a client liaison/client advocate with outside organizations regarding such matters as education (i.e., advocate for educational testing through the school system), healthcare (i.e., assist parents in arranging medical, psychological/psychiatric tests through CPSE/EI/Board of Ed for children), housing, legal issues, etc.
  • Consult with others both inside and outside CAMBA to determine causes of client problems and effect solutions.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
  • Recommend and implement strategies to persuade clients to participate more fully in this process.
  • Monitor clients’ progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes.
  • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area).
  • Provide all required information for weekly/monthly/quarterly/annual reports.

Minimum Education/Experience Required:

  • Bachelor’s degree (e. g., B.A., B.S.W.) in social work, psychology, counseling, or a related field and two years of applicable experience and/or equivalent experience.

Other Requirements:

  • Must obtain and maintain State Central Registry (SCR) clearance and criminal history clearance through the duration of employment.
  • Bi-lingual, English/Creole/Spanish, preferred.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.