Full Time
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Ending the Epidemic Program aims to reduce transmission of HIV among high risk populations in Brooklyn. The program will focus on men who have sex with men (MSM) and transgender women of color, but will reach out to all high risk populations in the borough, including the following: Black and Latino MSM; individuals engaging in transactional sex; persons with HIV-positive partners; and Black and Latino men and women in high prevalence neighborhoods. The program will include two components: an online targeted outreach campaign to reach out to clients and a new media campaign. Both seek to increase awareness of combination prevention – especially biomedical interventions like pre-exposure prophylaxis (PrEP) and post-exposure prophylaxis (PEP) – and recruit clients into a multi-pronged intervention. The intervention will consist of the following components: online targeted outreach activities through engaging targeted individuals in risk assessment and a brief intervention; delivering Combination Prevention Education sessions addressing PrEP/PEP, consistent condom use, risk reduction practices, and the importance of regular STI and HIV testing; conducting linkages to services, including referrals to, other CAMBA HIV prevention programs, clinical providers of PrEP/PEP, in-person and at-home HIV testing, as well as social services; benefits navigation; and follow-up with clients who do not link to PrEP/PEP services.
Position: Client Advocate
Reports To: Sr. Program Manager
Location: 1259 Flatbush Avenue, Brooklyn, NY 11226
What The Client Advocate Does:
- Prepare marketing materials for the program.
- Conduct outreach activities at high risk venues to market the program in order to recruit new clients and re-engage former clients.
- Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
- In collaboration with program staff, work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency.
- Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes.
- Escort clients to appointments (educational, medical, social service, etc.).
- Provide all required information for weekly/monthly/quarterly/annual reports.
- Create and maintain client files and make copies of all client documents.
- Conduct pre- and post intervention assessments of client’s knowledge, attitudes, and behaviors regarding HIV risk.
- May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
- May evaluate actual living conditions of clients through home visits.
- May prescreen clients over the telephone for eligibility and may schedule intake appointments.
- May assist clients in completing all CAMBA intake applications and forms.
- May schedule appointments for client with referral organizations.
- May assist clients in completing applications for benefits and entitlements, and may process applications on clients’ behalf.
- May input client data and client progress information into automated database.
- May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
Minimum Education/Experience Required:
- High School diploma or G.E.D. and/or equivalent experience.
Other Requirements:
- Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
- Bi-lingual English/Spanish preferred.
Compensation: -$40,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: –Full-time (35 hours per week) or Part-time (x hours per week)-
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.