Client Advocate, LGBTQ Prevention Navigation

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s LGBTQ PREVENTION NAVIGATION 2.0 Program will provide substance misuse and HIV/hepatitis prevention navigation services to men who have sex with men (MSM) and transgender/gender nonconforming (TGNC) individuals of color who have sex with men, ages 13 and above, in Brooklyn communities most impacted by the HIV epidemic. These include Bedford-Stuyvesant, Crown Heights, East New York, and Flatbush/East Flatbush. Outreach staff who identify with the community of focus will conduct in-person and online outreach to their peers through dating apps/hook up sites. Client Advocates will recruit clients into a multi-pronged intervention consisting of: sexual health, hepatitis, and substance misuse screening; brief interventions and education sessions; linkage to biomedical and behavioral interventions; and supportive services. The program will use social media campaigns to promote awareness of mental health issues; risk reduction strategies; substance use, hepatitis, and HIV prevention options; and anti-stigma messaging.

Position: Client Advocate

Reports To: Supervisor

Location: 1259 Flatbush Avenue, Brooklyn, NY 11226     

What the Client Advocate Does:

  • Assist program staff to facilitate substance misuse and HIV/hepatitis prevention navigation services.
  • Assist program staff by being a client liaison with outside organizations regarding such matters as education, healthcare, social services, etc.
  • Assist clients in attaining their goals by identifying and locating community resources for clients and by making referrals to appropriate services both within and outside CAMBA
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Prepare marketing materials for the program.
  • Conduct outreach activities at high risk venues to market the program in order to recruit new clients and re-engage former clients.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organizations.

Minimum Education/Experience Required:

  • High School diploma or G.E.D. and/or equivalent experience.

Other Requirements:

  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
  • Bi-lingual English/Spanish preferred, but not required.
  • Experience and/or comfort conducting online outreach via social media and dating/”hook-up” apps and websites.
  • May be required to work some evenings/weekend days.


Compensation: $37,000 – $39,000 annually
Status: Full-time (35 hours per week) 
: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.