Clinical Supervisor, The Kensington Family Shelter

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s The Kensington Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility.  It provides comprehensive case management services to 64 families who are in a transitional residence program for homeless families with the goal of moving them to permanent housing. Each shelter offers clients a supportive, structured, therapeutic, safe, and drug-free facility.  Homeless families are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing. The five story facility has 4 floors plus a basement with rooms of various sizes, common areas and provides on-site security and social services.

Position: Clinical Supervisor

Reports To: Senior Program Manager

Location: 385 McDonald Avenue, Brooklyn, NY 11218

What The Clinical Supervisor Does:

The person filling this position is expected, under general direction, to ensure the smooth day-to-day running and supervision of social services staff and services in accordance with program goals, targets, and performance outcomes and all CAMBA and program policies, procedures, and protocols; including the following:

  • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders.
  • Plan and organize program activities to maximize program contract’s goals and performance targets.
  • Provide training and support to staff and team members regarding psychoeducation, mental health assessments and other techniques (i.e., motivational interviewing).
  • Develop and implement quarterly training sessions for the continued education and professional development of shelter staff.
  • Serve as a liaison and develop linkage agreements with other community-based organizations and local mental health service providers, as necessary.
  • Motivate, coach and counsel direct reporting staff to excel.
  • Ensure that all direct reporting staff completes all necessary documentations including ILPs and referrals to providers as required.
  • Ensure that all client charting documentation is up-to-date and reflects services provided such as service plans, re-certifications and psychiatric assessments.
  • Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment.
  • Provide assistance, interventions and follow-up in regards to critical incidents with clients.
  • Encourage teamwork among direct reporting staff as well as among peers.
  • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
  • Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc.
  • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders.
  • Administer constructive discipline to direct reporting staff, as needed.
  • Monitor clients’ progress toward their goals (dates achieved) and document via progress notes.
  • Review all documentation related to clients’ progress for accuracy, completeness, and clarity.
  • Review and sign time sheets.
  • Prepare performance appraisals for directed reporting staff.
  • Conduct chart auditing of client files (i.e., paper and electronically).
  • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
  • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
  • Lead and participate in administrative and staff meetings as requested.
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.

Minimum Education/Experience Required:

  • Licensed Clinical Social Worker (LCSW) and/or LMSW is required with a year or less to getting LCSW.
  • Supervisory experience.

Other Requirements:

  • Experience working with low-income, high-needs families.
  • Knowledgeable about child development, trauma informed care, culturally affirming and responsive work, and family-based clinical interventions.
  • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment.
  • Ability to maintain clearances throughout the duration of employment.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.