Case Manager, CAMBA’s Healthy Families and CAMBA’s Initiating Change Around Reproductive Empowerment (iCARE)

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Healthy Families Program reaches out to families living in zip code 11226 (Flatbush) to identify and address financial or emotional stress or other family risk factors that may exist at the time of pregnancy and birth. In the case of existing risk to an infant’s health or psychological development, eligible participants have the option of receiving home visiting services. Program services are free and focus on parent/child interaction, effective parent/child bonding, and overall family support. These services may be utilized on a short or long term basis, and are available up to the child’s fifth birthday. CAMBA’s Initiating Change Around Reproductive Empowerment (iCARE): Through a grant from the New York State Department of Health, iCARE seeks to address maternal and infant health behavior, supports and service systems across three key life stages: preconception, prenatal/postpartum, and inter-conception. iCARE provides high need women and infants with services focused on improved maternal and infant health outcomes to the hardest-to-reach populations in the 11203, 11226, 11233 and 11212 communities.

Position: Case Manager 
Reports To: Assistant Program Manager 
Location: 2241 Church Avenue Brooklyn NY 11226

What The Case Manager Does:

  • Aid individuals and/or families requiring social service assistance.
  • Interview and evaluate applicants for services, formulate service plans and goals, and aid participants to implement service plans.
  • Locate and make use of appropriate community resources for participants.
  • Evaluate actual living conditions of participants through home visits.
  • Conduct street outreach in order to recruit participants from local businesses, schools, hospitals, clinics, etc.
  • Plan and utilize creative outreach strategy events (such as mailings, home visits, baby showers, door to door flyer distribution) to motivate participants to agree to use CHW program services.
  • Conduct initial intake and/or assessment of participants and family situations and needs, and periodic re-assessments.
  • In collaboration with participants, prepare initial and periodic revisions of service plans, including short-term and long-term goals.
  • Work with participants to overcome barriers/goals, assist participants in advocating for themselves and in moving toward self-sufficiency.
  • Act as liaison and advocate for participants with referral sources regarding participant’s progress related to their education, healthcare, housing issues, etc.
  • Follow-up with participants for a period of time after successful completion of their primary goals to assure their stability.
  • Escort participants to appointments (educational, medical, social service, etc.) and act as translator if necessary.
  • Assist participants in completing applications for benefits and entitlements, and may process applications on participants’ behalf.
  • May schedule appointments for client with referral organizations.
  • Tasks may be modified, expanded and/or assigned over a period of time.

Minimum Education/Experience Required:

  • High School Diploma or GED and 4 years of applicable experience and/or equivalent experience.

Other Requirements:

  • Some evenings and/or weekends may be required.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.