Director of Security and Operations, Opportunity House Men’s Shelter

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA operates  6 single adult shelters and 6 family shelters and one drop in center funded by New York City Department of Homeless Services.  Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility.  Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.  Specifically, CAMBA’s Opportunity House (COH) is a 62 bed men’s general population shelter funded by New York City Department of Homeless Services located in downtown Brooklyn.  COH offers clients a supportive, structured therapeutic, safe, and drug-free facility.  Homeless men are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing.

Position: Director of Security and Operations

Reports To: Vice President

Location: 59-65- Prince Street, Brooklyn NY 11201

What The Director of Security and Operations Does:

  • Understand all aspects of contract requirements and communicate this understanding to staff.
  • Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
  • Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e.-address and investigate client complaints).
  • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols.
  • Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment.
  • Develop, implement and manage facility security and preventive maintenance plan.
  • Conduct scheduling, planning and training of security staff to ensure that security arrangements are compliant with DHS requirements.
  • Oversee and/or ensure provision of repairs, improvements, and cleaning of facility on a timely basis.
  • Maintain equipment and tools.
  • Ensure vehicle, vehicle registration, insurance, inspection, etc. are up to date and maintained.
  • Ensure that City and state rules and regulations are adhered to in regards to sanitation, snow removal, sidewalk litter, DHS, OTDA, FDNY, Callahan, Dept. of State, etc.
  • Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns.
  • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity.
  • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, etc.).
  • Prepare performance appraisals for direct reporting staff.
  • Immediately report to the appropriate Vice President any: monitoring visits or funders’ events; significant events; any incident that might subject CAMBA to liability.
  • Facilitate interdepartmental communication and conduct regular staff/departmental meetings

Minimum Education/Experience Required:

  • Bachelor’s degree (B.A.) and two years of applicable experience and/or equivalent experience.

Other Requirements:

  • Ability to be on call 24 hours a day, 7 days a week.

Compensation: $55,000-$60,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: –Full-time (35 hours per week)
Benefits
: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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