Director of Social Services, Flagstone Family Shelter

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families.  The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street.  There will be two main entrances: one for the east side of the street and one for the west.  Each building contains 20 apartments of varying sizes, each fully self-contained.

Position: Director of Social Services

Reports To: Vice President

Location: 199 Amboy Street Brooklyn, NY 11212

What the Director of Social Services Does:

  • Ensure that newly admitted clients receive social service intake with 48 hours of assignment to case manager.
  • Monitor and track client intakes and move-outs utilizing DHS rosters to update the Flagstone master roster daily.
  • Oversee all ACS cases and ensure that monthly tracking forms are completed and submitted to DHS.
  • Review and update ACS client rosters.
  • Meet with community agencies to assist with high risk case conferences as needed.
  • Communicate with peers in other CAMBA programs on issues related to client progress.
  • Understand all aspects of contract requirements and communicates this understanding to staff.
  • Supervise a minimum of four direct reporting staff and their subordinates to ensure that clients complete tasks (such as gaining entitlements, employment and housing options).
  • Work with staff to set and achieve realistic monthly performance targets in accordance with contract requirements (such as completing ILPs, inspections, monitoring families with children age 0-24 months, ACS, LTS families and housing placements).
  • Teach, coach and work with direct staff regarding how to interact with and/or engage clients to maintain entitlements to become eligible for housing subsidies.
  • Conduct weekly client progress reviews with staff.
  • Conduct periodic internal chart reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
  • Respond to critical incidences that require immediate attention.
  • Access client data using various tracking and program databases (i.e. DHS CARES).
  • Prepare contract reports and statistical information for both CAMBA management and funder use.
  • Assist in the analysis of program and demographic data to make programmatic improvements.
  • Organize onsite and offsite training opportunities for professional development of staff.
  • Assist the Vice President in providing oversight for all aspects of the program in his/her absence.
  • Confer with the Vice President, and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
  • Attend staff/funder/outside agency meetings as requested.
  • Facilitate weekly meetings with social service staff to address client issues and progress.
  • Review and sign time sheets.
  • Prepare performance appraisals for direct reporting staff.
  • May develop appropriate marketing material and marketing/outreach strategies for the program.
  • May network both within and outside CAMBA to expand client recruitment and opportunities for client success.
  • May have direct client service/program responsibilities in addition to the above.

Minimum Education/Experience Required:

  • Master’s degree and three years of applicable experience, and/or equivalent experience. (A license is required of these Master’s Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).

Other Requirements:

  • On call 24 hours a day, 7 days a week.
  • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report.
  • Supervisory experience a must.

Compensation: $72,000 – $75,000 annually
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.

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