Outreach Liaison, Workforce Development and Refugee Services Programs (East NY/Brownville-Cypress Hills Cornerstone)

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

CAMBA’s comprehensive Workforce Development and Refugee Services Programs: Since our founding CAMBA has connected over 25,000 New Yorkers to full time jobs. Our workforce development initiatives grew out of our commitment to creating an equitable and inclusive New York City. Driven by racial and economic equality, we provide opportunities for the most economically and socially vulnerable to thrive.  We work with a vast diversity of job seekers, and specialize in assisting those with special barriers to employment including refugees, political asylees, immigrant professionals, young adults, victims of human trafficking and others, from over fifty countries of origin, who are striving to connect to career paths. We take a strength based approach to career development, matching participants to specific bridge trainings which allow them to benefit from the job opportunities we develop with our employer partners. Among other areas of specialization, we have expertise in matching STEM skilled immigrant professionals to engineering sector and IT jobs locally. These award winning programs are performance-based, and success is measured by meeting engagement, employment placement, training, and retention goals.

Position: Outreach Liaison

Reports To: Program Director

Location: Cypress Hill Cornerstone (475 Fountain Ave, Brooklyn, NY 11208)

What The Outreach Liaison Does:

  • Coordinate any and all outreach and client recruitment activities including in person and on-line, via social media and other media.
  • Develop and Implement a marketing plan and monthly outreach calendar. Develop new materials and methods of outreach in response to changing program and client needs.
  • Conduct outreach to potential clients, influencers and trusted messengers including but not limited to: community members, community based organizations, city agencies, elected officials, religious organizations, legal organizations, and CAMBA in-house programs.
  • Design presentations for community providers, local offices of government agencies, etc. to ensure their awareness of our programs and services.
  • Conduct appropriate and timely follow-up with contacts and all potential clients.
  • Recommend and implement strategies to persuade clients to participate to the fullest extent in their education/employment placement and retention goals and process.
  • Conduct initial intake and assessment of clients and/or clients’ families’ situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support services needs, family and medical history, and individual development needs.
  • Monitor clients’ progress toward their goals and prepare and maintain accurate, complete narrative documentation of client progress, at each point of contact, including program participation, referrals to and engagement in services, interviews and employer feedback, and progress, placement and retention data for weekly/monthly/quarterly/annual reports, in computerized client and employer tracking systems.
  • Advise clients regarding realistic career/employment goals and the education/training necessary to attain them. Work with clients to develop realistic educational/employment goals leading to self-sufficiency.
  • Facilitate clients’ development of such skills as problem-solving, decision-making, etc.
  • Develop strategies with clients regarding how to break through barriers to their goals, overcoming resistance to change, and how to advocate for themselves.
  • Work collaboratively with a team of instructors and job developers with the common goal of successfully advancing participants to employment

Minimum Education/Experience Required:

  • Bachelor’s degree (B.A., B.S.W.) or High School and/or equivalent experience.

Other Requirements:

  • Bilingual preferred -Spanish/ French/Creole

Compensation: $52,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. 

Status: Full-time (35 hours per week)
Benefits
: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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