Part-Time Case Support Specialist, HomeBase Staten Island

Part Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

CAMBA’s HomeBase program provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness.  Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households.

Position: Case Support Specialist 

Schedule: Monday-Friday 9:30am-3:30pm

Reports To: Supervisor I

Location: 120 Stuyvesant Place, Suite 413, Staten Island, NY 10301 and 209 Bay Street, Staten Island, NY 10301

Essential Duties and Responsibilities: The person filling this position is expected, under general supervision, to ensure the smooth running and coordination of all operational issues and obligations related to housing unit reviews are met in a timely and efficient manner; including the following:

  • Coordinate and schedule home visits to maximum efficiency according to need and location.
  • Working as part of a team, conduct thorough and accurate housing walkthroughs in the community, documenting findings on the appropriate review checklist as per to CityFHEPS guidance and/or as per HomeBase policies and procedures for Financial Assistance Requests.
  • Contact prospective clients and schedule appointments.
  • Create, electronic and paper files, as needed.
  • Inform Supervisor immediately of any health and safety issues observed during the walkthrough.
  • Participate in case conferences with Case Managers, as necessary.
  • Assist Case Managers with pre-clearance requests; follow up regarding repair or other issues revealed during the walkthrough, and any other support tasks as needed.
  • Serve as a courier for programmatic needs.
  • Participate in administrative and staff meetings as requested.
  • Provide all required information for weekly/monthly/quarterly/annual reports to CAMBA management and/or to funders.
  • May escort clients to necessary appointments to ensure rent payments, active benefits and entitlement, and apartment viewings.
  • May conduct program outreach as needed.
  • Tasks may be modified, expanded and/or assigned over time.


High school diploma or G.E.D. and/or equivalent experience

Compensation: $25 per hour
Status: Part-time (25 hours per week)

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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