Part-time Client Advocate, Case Management and Health Education Services

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Case Management and Health Education Services Program (CHES)  provides community based  HIV/AIDS case management and health education services that focus on People Living with HIV/AIDS (PLWHA), that have either fallen out of or are sporadically engaged in HIV care and treatment. This dynamic model of case management and health education services will actively address the multiple needs of PLWHA and remove the barriers that prevent retention in care and treatment.  The program will service people living with HIV/AIDS in Brooklyn that are not Medicaid eligible. These will include both unauthorized immigrants and people whose income makes them ineligible for Medicaid, but who cannot afford private insurance. This case management model serves as a bridge to help consumers learn to navigate the health care and support system and gain the knowledge and skills necessary to effectively self-manage their care. It also helps support consumer entry into the full continuum of care that is available. Case management efforts must focus on improving health outcomes, ultimately leading to viral suppression.

Position: Part-Time Client Advocate

Reports To: Program Manager

Location: 19 Winthrop Street, Brooklyn, NY 11225

What The Part-time Client Advocate Does:

  • Assist lead counselors in facilitation of group-level behavioral interventions.
  • Assist counselors by being a client liaison with outside organizations regarding such matters as education, healthcare, social services, etc.
  • Assist clients in attaining their goals by identifying and locating community resources for clients and by making referrals to appropriate services both within and outside CAMBA.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Prepare marketing materials for the program.
  • Conduct outreach activities to market the program to the community in order to recruit new clients and re-engage former clients.
  • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
  • Contact clients via telephone, mail and/or face-to-face home and office visits to ensure adherence to program, and document via progress notes.
  • Input client data and client progress information into automated database

Minimum Education/Experience Required:

  • Sufficient education and technical expertise to comprehend written and oral instructions to accomplish tasks; and to document accomplished tasks. Bilingual in Spanish.

Other Requirements:

  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
  • Bilingeaul in English and Spanish

 

Compensation: $19 – $20 hourly
Status: Part-time (40 hours  Biweekly)

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.