Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Bronx Grove is a building which was developed and is operated by CAMBA Housing Ventures. The project has 323 total number of dwelling units, 194 units will be supported by social services. There will be an onsite superintendent. The unit distribution is 97 ESSHI units and 97 NY 15/15. CAMBA, Inc. is the on-site services provider. Sixty one apartments, 60% of the units in the building, will be master leased by CAMBA and will house chronically homeless single adults and families who, the head of households, are diagnosed with chronic health conditions. The remaining 129 units are occupied by community residents, who may require some services.
Position: Program Manager
Reports To: Vice President
Location: 261 East 202nd Street and 270 East 203rd street, Bronx, NY 10458
What the Program Manager Does:
- Work with direct reporting staff to set staff performance targets in accordance with contract requirements.
- Develop and document all program activities.
- Interface with the Director of Housing Operations or the property management company to ensure the building is clean and operating efficiently.
- Participate in start up activities including marketing and lease up, program development and implementation etc.
- Access community resources for clients.
- Ensure that all apartment vacancies are filled within 4-6 weeks.
- Oversee all program operations and manage direct reporting program staff and their subordinates.
- Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
- Ensure that all client files and program files are kept in compliance with CAMBA’s and funder’s standards.
- Coordinate and supervise programmatic activities of direct reporting staff.
- Observe direct reporting staff.
- Conduct program progress reviews with staff.
- Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
- Analyze program and demographic data to make programmatic improvements.
- Oversee onsite and organize offsite training opportunities for professional development of staff.
- Confer with the Senior Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
- Complete incident reports when required
- Participate in staff/funder/outside agency meetings as requested.
- Facilitate monthly community meetings with tenants/clients.
- Review and sign time sheets.
- Prepare performance appraisals for direct reporting staff.
- Immediately report to the appropriate Senior Program Director any: monitoring visits or funders’ events; significant events; any incident that might subject CAMBA to liability.
Minimum Education/Experience Required:
- Master’s degree in Social Work or a related field and 3 years of relevant experience.
- Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System).
- Ability to maintain fingerprint clearance throughout the duration of employment.
- Experience with housing issues and working with individuals with mental illness, substance abuse issues, HIV/AIDS and other special needs.
- Experience developing and facilitating groups.
- Knowledge of supportive housing services operations.
Compensation: -$75,000- $85,000 annually-
Status: -Full-time (35 hours per week)-
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.