Program Manager, Right Program

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and support they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross-section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

RIGHT Program: Provides 50 Scattered-Site Housing apartments to 50 single adults living with HIV/AIDS and diagnosed with a substance abuse disorder that is a primary barrier to independent living using the scattered-site supportive housing model (scattered-site I). Units will be scattered primarily throughout Brooklyn in apartments that meet HUD criteria and are located near public transportation.

Position: Program Manager
Reports To: Assistant Program Director
Location: 19 Winthrop Street, Brooklyn, NY 11225

What The Program Manager Does:

The person filling this position is expected, under general direction, to: (1) manage one or more programs which require contact with internal and external clients and/or the community; (2) has understanding of all aspects of contract requirements and communicate this understanding to staff; and (3) participate in program design; including the following:

  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Oversee all program operations and manage direct reporting program staff and their subordinates.
  • Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
  • Ensure that all client files and program files are kept in compliance with CAMBA’s and funder’s standards.
  • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
  • Oversee onsite and organize offsite training opportunities for professional development of staff.
  • Confer with the Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
  • Immediately report to the appropriate Program Director any: monitoring visits or funders’ events; significant events; any incident that might subject CAMBA to liability.
  • Tasks may be modified, expanded and/or assigned over a period of time.
  • Ensure that all client files and program files are kept in compliance with CAMBA’s and funder’s standards.
  • Coordinate and supervise programmatic activities of direct reporting staff.
  • Observe direct reporting staff engaging with clients and/or supervisory staff.
  • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
  • Analyze program and demographic data to make programmatic improvements.
  • Confer with the Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
  • Immediately report to the appropriate Program Director any: monitoring visits or funders’ events; significant events; any incident that might subject CAMBA to liability.
  • May make hiring and firing recommendations to appropriate Program Director/Assistant Deputy (in consultation and agreement with Human Resources).
  • May have direct client service/program responsibilities in addition to the above.
  • Tasks may be modified, expanded and/or assigned over a period of time.

Minimum Education/Experience Required:

  • Bachelor’s degree (B. A. or B. S.) and three years of applicable experience and/or equivalent experience.

Other Requirements:

  • Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
  • CPR certified. (At time of hire, or within 60 days of start date.)

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.