Full Time
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Office of Mental Health (OMH) Supported Housing Program: CAMBA’s OMH Supported Housing Program provides a total of 87 units of scattered site housing to individuals. The first program provides 70 units of housing to chronically homeless single adults who are eligible for SSI or SSD, and suffer from Serious and Persistent Mental Illness (SPMI) or are diagnosed as Mentally Ill and Chemically Addicted (MICA). The second program provides 10 units of housing for SPMI individuals who reside in OMH psychiatric centers, Article 28 inpatient hospitals, residential treatment programs and adult homes. The third program provides 7 units of housing to individuals who are SPMI and have been residents of either OMH Psychiatric Centers or OMH operated residential programs for one year or longer
Position: Program Manager
Reports To: Vice-President
Location: 19 Winthrop Street, Brooklyn, NY 11225
What The Program Manager Does:
- Maintain professional relationships with clients and client confidentiality.
- Practice Universal Precautions/Standard Protocol & Procedures.
- Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individual’s identifiable health information.
- Communicate with peers in other CAMBA programs on issues related to client progress and best program practices.
- Work with direct reporting staff to set staff performance targets in accordance with contract requirements.
- Develop and document all program activities.
- Oversee all program operations and manage direct reporting program staff and their subordinates.
- Develop and implement Quality Assurance measures to ensure quality service delivery to clients.
- Ensure that all client files and program files are kept in compliance with CAMBA’s and funder’s standards.
- Coordinate and supervise programmatic activities of direct reporting staff.
- Observe direct reporting staff engaging with clients and/or supervisory staff.
- Conduct client and program progress reviews with staff.
- Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use.
- Analyze program and demographic data to make programmatic improvements.
- Oversee onsite and organize offsite training opportunities for professional development of staff.
- Confer with the Program Director and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
- Participate in staff/funder/outside agency meetings as requested.
- Review and sign time sheets.
- Prepare performance appraisals for direct reporting staff.
- Immediately report to the appropriate Program Director any: monitoring visits or funders’ events; significant events; any incident that might subject CAMBA to liability.
- May interact with funders.
- May make hiring and firing recommendations to appropriate Program Director/Senior Vice-President (in consultation and agreement with Human Resources).
- May have direct client service/program responsibilities in addition to the above.
- Tasks may be modified, expanded and/or assigned over time.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor’s degree (B.A.) and three years of applicable experience and/or equivalent experience. (Licensed Master’s Degree in Social Work (LMSW or LCSW) preferred.)
OTHER REQUIREMENTS:
- Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System).
- Ability to maintain fingerprint clearance throughout the duration of employment.
- Knowledge about, understanding of, and ability to work closely with, persons with mental illness and substance abuse.
- Knowledge about, understanding of, and ability to work closely with, persons with HIV/AIDS and related issues.
Compensation: $68,000-$70,000
Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.
All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.