Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
NY/NY III Scattered Site Housing Program Option II: This program provides 65 units of scattered-site supportive housing to single chronically homeless adults (18 or over) who have a substance use disorder that is the primary barrier to independent living and who also have a disabling clinical condition.
NY/NY III Scattered Site Housing Program Population III: This program provides 61 units of scattered-site supportive housing to single chronically homeless adults (18 or over) who have completed a course of treatment for a substance use disorder and are at risk of street homelessness or sheltered homelessness and who need long-term transitional supportive housing to sustain sobriety and achieve independent living.
Position: Program Supervisor
Reports To: Program Manager
Location: 19 Winthrop Street Brooklyn, NY
What The Program Supervisor Does:
- Plan and organize program activities to maximize program contract’s goals and performance targets.
- Supervision of staff; including managing timesheets, conduct performance appraisals, coaching, counseling, mentoring, and supporting reports to excel and strengthen team collaboration.
- Troubleshoot customer/client issues & concerns, and make decisions in accordance with program policies, procedures, and protocols.
- Work with direct reports to review and improve any customer feedback, recommend training, and other appropriate recommendations.
- Lead appropriately any pushback or resistance to change from customers, programs, and funders.
- Monitor customers’ progress towards their goals weekly.
- Review all documentation related to customers’ progress for accuracy, completeness, and clarity.
- Enter all direct services into agency data base.
- Lead and participate in administrative and staff meetings as requested.
- Responsible for submitting data for monthly, annual and all other applicable reports to CAMBA management and/or to funders.
- Prepare marketing materials for the program.
- As necessary maintain caseload.
- Prescreen customers over the telephone for eligibility and may schedule intake appointments, including facilitating evidence based Interventions.
- Plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
Minimum Education/Experience Required:
- Associates degree required, Bachelor’s degree preferred.
- Two years of applicable experience and/or equivalent experience.
- One year of experience supervising others.
- Knowledge about, understanding of, and ability to work closely with people who are homeless, those with a history of drug use and/or mentally ill.
Compensation: $55,000 – $57,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.
Status: –Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.