Full Time
Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
Via Vyse is a building which was developed and is operated by Dunn Development Corp., a private developer. Via Vyse is a newly constructed residential building located in the East Morrisiana section of New York City. This new construction is approximately 102,000 square foot within a 12-story elevator building located at 1812 Vyse Avenue in The Bronx. The project has 121 residential dwelling units, one of which will be a superintendent’s unit. The unit distribution is 46 studios, with the remainder being one and two bedroom units. CAMBA, Inc. is the on-site services provider at Via Vyse. Sixty one apartments, 51% of the units in the building, will be master leased by CAMBA and will house chronically homeless single adults and families who, the head of households, are diagnosed with chronic health conditions. The remaining 59 units are occupied by community residents, who may require some services.
Position: Senior Case Manager
Reports To: Program Manager
Location: 1812 Vyse Avenue Bronx, NY 10460
What the Senior Case Manager Does:
- Communicate effectively with direct reporting staff, peers, supervisors, clients, and funders.
- Plan and organize program activities to maximize program contract’s goals and performance targets.
- Motivate, coach and counsel direct reporting staff to excel.
- Improve teamwork among direct reporting staff as well as among peers.
- Troubleshoot customer and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols.
- Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation and one-on-one supervision.
- Overcome resistance to change from customers, direct reporting staff, and supervisors/funders.
- Administer constructive discipline to direct reporting staff, as needed.
- Manage own time effectively and coordinate program activities to maximize time of direct reporting staff.
- Monitor customers’ progress towards their goals weekly.
- Aid individuals and/or families requiring social service assistance.
- Interview and evaluate applicants for services, formulate Independent Living Plans and goals (i.e., long term and short term goals), and aid tenants to implement Independent Living Plans.
- Locate and make use of appropriate community resources for tenants.
- Maintain a caseload of at least 10 tenants.
- Review all documentation related to customers’ progress for accuracy, completeness, and clarity.
- Lead and participate in administrative and staff meetings as requested.
- Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.
- Review and sign timesheets.
- Prepare performance appraisals for direct reporting staff.
- Have direct client service/program responsibilities in addition to the above.
- May prepare marketing materials for the program.
- May reach out and market the program to the community in order to recruit customers.
Minimum Education/Experience Required:
- Bachelor’s degree (B.A.) and/or equivalent experience.
Other Requirements:
- Obtain “Criminal History Checks” (CHC) fingerprinting through the New York State Office of Mental Health (OMH) and the Justice Center for the Protection of People with Special Needs (Justice System) and Staff Exclusion List (SEL) clearance.
- Ability to maintain fingerprint clearance throughout the duration of employment.
- Experience working with persons with HIV, mental illness, and/or substance abuse histories.
- Flexible hours may be needed to provide shift coverage in the evenings/weekends based upon the needs of the residents.
Compensation: -$50,000-$56,000 annually-
Status: -Full-time (35 hours per week)-
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.