Social Worker / Clinical Program Manager, Health Homes

Full Time

Full time; flexible hybrid schedule of office and remote work

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 160 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBA’s Health Link Program is a Medicaid Health Homes comprehensive care coordination program, servicing clients throughout Brooklyn since 2012. To qualify for Health Home services, clients must be managing two chronic conditions, or be HIV positive, or have a severe mental illness. Our team of Care Coordinators partner with clients and their providers to achieve their individualized goals related to improved health and well-being. While managing physical and mental health and decreasing hospitalizations are priorities in the Health Home program, we take a holistic approach and address all social determinants of health which impact our clients’ lives. Care Coordinators formulate and implement service plans with their clients; monitor progress through regularly scheduled telephone contact and/or face-to-face home, office and hospital visits; and document via service plans, assessments and progress notes.

Position: Social Worker/Clinical Program Manager

Reports to: Program Director

Location: 2244 Church Avenue, Brooklyn, NY 11226

What the Social Worker/Clinical Program Manager Does:

  • Assists the management team in overseeing the day-to-day care coordination operations with a focus on clinical supervision of complex medical/mental health/substance abuse cases and quality assurance.
  • Is available to support Care Coordinators and Supervisors when client crises arise and provide direct service to clients/facilitates case conferencing with providers as needed.
  • Develops and implements quality assurance measures such as chart reviews and crisis response procedures, and provides feedback/support/training to Care Coordinators and Supervisors.
  • Directly supervises 2 Community Health Workers who are part of the team through a partnership with New York Presbyterian Hospital.
  • Works closely with upper management to evaluate program effectiveness and make programmatic improvements.
  • Participates in partnership and committee meetings with professional staff of other agencies and organizations that provide care coordination and social services.
  • Supports special projects and initiatives as they arise.

Minimum Education/Experience Required:
Master’s degree and five years of applicable experience, and/or equivalent experience. (A license is preferred of these Master’s Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy).

Other Requirements: Supervisory and quality assurance experience. Knowledge, understanding and ability to work with clients living with chronic medical and mental illness. Bi-lingual English/Spanish and English/Haitian-Creole preferred but not required.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.