Supervisor of Student Affairs, Adult Literacy Program (Temporary)

Full Time

We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive.  We take a comprehensive approach by offering more than 160 integrated programs in:  Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 65,000 individuals and families each year at our 90 locations, including 20,000 youth.  CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are in living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

English for Speakers of Other Languages (ESOL) and Integrated English Literacy and Civics Education (IELCE) also known as English to Work (ETW): CAMBA offers classes to people who live or work in Brooklyn’s Flatbush/East Flatbush communities. We target people who are most in need of literacy services. For instance, we are an approved NYC Human Resources Administration (HRA) educational site. HRA allows clients to join our classes, and the center’s Case Managers report their attendance on a regular basis. Each year, over 1000 people from Africa, Asia, Europe, Latin America, the Caribbean, and the United States enroll in our classes. To be eligible for enrollment, an applicant must be at least 16 years old. In most cases, a student can attend a class Monday through Friday in the morning, afternoon, or evening for at least 3 hours per session. Our classes are primarily designed for students whose initial test scores place them in the first 4 NRS levels of our classes. In our ESOL classes, we use a thematic and communicative approach to teach English to immigrants who need to acquire or enhance the listening, speaking, reading, writing, numeracy, and workplace skills necessary to communicate effectively in their daily activities. CAMBA’s IELCE/ETW program provides low-income English language learners with English language instruction and concurrent job training. IELCE/ETW services are provided 5 days a week. For 4 days, program participants work on their English and civics skills; and for 1 day in the week, they receive an 8-week-long training in Food Handling. The training is facilitated on site by trainers from the Kingsborough Community College. At the conclusion of the training, program participants take the New York City Department of Health and Mental Hygiene’s exam in Food Protections. Those who pass the exam with at least a 75% rating receive a certificate from the department. In general, we provide our students with the type of educational, case management, career counseling, and technical services that can help them realize their family, educational, employment, and/or other personal goals.

Position: Supervisor of Student Affairs (Temporary)
Reports To: Program Manager
Location: 955 Flatbush Avenue Brooklyn NY 11226

What The Supervisor of Student Affairs does :

The person filling this position is expected, under general supervision, to ensure the smooth day-to-day running and supervision of ESOL instructors/staff and services in accordance with all program goals, targets, and performance

  • Troubleshoot student and direct reporting staff program problems; make decisions in accordance with program policies, procedures, and protocols.
  • Work with direct reporting staff to improve work performance through staff/client feedback, training, on-site professional development, and other appropriate mechanisms.
  • Plan and conduct regular and timely outreach and recruitment activities to help ensure the CAMBA Education Center meets its proposed enrollment totals of ESOL and ABE/HSE program participants/students.
  • Plan and conduct quarterly orientation sessions and pre-testing of ESOL and ABE/HSE applicants. Score and/or review pre-tests, determine applicants’ levels, and assign them to appropriate classes.
  • Organize, label, and update student class folders that include students’ application forms and all test answer sheets.
  • Ensure that CAMBA Education Center case managers are conducting appropriate goal setting sessions, are preparing Education & Employment Plans (EEPs) for student assigned to them, and that they are offering effective services to help students meet their extracurricular/socio-economic goals (such as getting food stamps/SNAP, helping children/dependents enter daycare or school, completing a job training program, getting a Job Zone account, getting a job, becoming U.S. residents, becoming U.S. citizens, earning a High School Equivalency (HSE) diploma, or entering college).
  • Review and respond to weekly reports of direct reporting staff members. Address specific needs and make relevant recommendations.
  • In collaboration with the supervisor of the teaching staff, add students to classes when appropriate.
  • Communicate, coordinate, and collaborate with job training providers toward ensuring participants remain in the program, take their credential exam, and earn their job-training certificate.
  • Help provide onsite and offsite professional development opportunities to direct reporting staff so that they can improve their skills.
  • Attend professional development/training sessions related to program supervision or management that are offered by designated technical assistance providers.
  • Coordinate with appropriate staff members to post-test students exiting before the end of a cycle.
  • In coordination with the teaching staff, plan and conduct post-testing of all available students at the end of each cycle/quarter. Score and/review post-tests, determine students’ current levels, assign them to appropriate classes for subsequent quarter, and/or refer them to other more suitable programs.
  • Administer constructive discipline to direct reporting staff, as needed.
  • Review all documentation related to students’ progress for accuracy, completeness, and clarity.
  • Overcome resistance to change from students, direct reporting staff, and supervisors/funders.
  • Lead and participate in administrative and staff meetings as requested.
  • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders.

Minimum Education/Experience Required:

  • Bachelor’s degree (e.g. B.A.) and two years of applicable supervisory experience required. Master’s level preferred.


  • Proven supervisory experience
  • Experience in administering BEST Plus, BEST Literacy, and TABE assessment
  • Strong/Advanced abilities in using Microsoft products (such as Word, Outlook, Excel, and Teams), Zoom, Acrobat, and Google products
  • Extensive experience in ABE and ESOL instruction/management
  • Familiarity with the whole language and Freirian methodologies or with ‘at-risk” and ethnically-diverse populations
  • State Central Registry (SCR) clearance
  • Ability to maintain State Central Registry (SCR) clearance and fingerprint clearance throughout the duration of employment.

CAMBA is a City contractor that provides services where employees can be expected to physically interact with members of the public. All CAMBA staff are subject to the City’s October 21, 2021 COVID-19 Vaccine Mandate, whether they have direct involvement with members of the public, or they support others who have direct involvement.

All new hires must provide proof of vaccination against the COVID-19 virus, unless they have been granted a reasonable accommodation for religious or medical reasons. If you are offered employment at CAMBA, this requirement must be met by your date of hire, unless a reasonable accommodation is received and approved by CAMBA.