Vacancy Case Manager, Supportive Housing Services

Full Time

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

CAMBA’s Supportive Housing Services operates approximately over 1,600 units of transitional, emergency, scattered site and permanent congregate housing.  These programs provide services to formerly homeless/special needs individuals and families including case management, crisis intervention, independent living skills training, recreation, socialization and other supports

Position: Vacancy Case Manager

Reports To: Vacancy Coordinator Supervisor           

Location: 560 Winthrop Street Brooklyn NY 11203

What The Vacancy Case Manager Does:

  • Ensure the inputting and retrieval of all required information and documents from the Coordinated Assessment ad Placement System (CAPS) database.
  • Maintain, Update and Download files from the Coordinated Assessment ad Placement System (CAPS) database, and send files to interviewing team with manifest.
  • Prepare weekly/monthly reports by collecting, analyzing, and summarizing vacancies.
  • Prepare and maintain all records, correspondence, and files for all lease-ups.
  • Work cooperatively with Property Management and Funders, with tenant coordination, to expedite the completion of applications.
  • Manage all manifest, approvals and scheduled move-ins.
  • Attend meetings and present routine reporting regard to lease-ups with CAMBA, Property Management, and Funders.
  • Monitor potential tenant’s application progress and report status to Program Director.
  • Follow-up with potential tenants and their referral organization regarding housing process and application status.
  • Prepare, review, and ensure the accuracy and timeliness of, contract reports and statistical information for CAMBA management and funders.
  • Liaise between NYC HRA and HPD on behalf of CAMBA
  • Communicate with peers in other CAMBA programs on issues related best program practices and vacancies.
  • Confer with the Chief Administrative Officer, Senior Vice President and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
  • Maintain professional relationships with clients and client confidentiality.
  • Practice Universal Precautions/Standard Protocol & Procedures.
  • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
  • Interview potential tenants for lease-ups and assess their applications in accordance to CAMBA, Property Management and Funders guidelines.
  • Ensure that all client files and program files are kept in compliance with CAMBA’S and funder’s standards.
  • Communicate with Program Directors on issues related to application status
  • Participate in staff/funder/outside agency meetings as requested.

Minimum Education/Experience Required:

  • Bachelor’s degree (B. A. or B. S.) and three years of applicable experience and/or equivalent experience.

Compensation: $45,000-$50,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. 

Status: Full-time (35 hours per week)
: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

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